French Customer Support Specialist
4 semanas atrás
About Us: Boardroom Appointments is a leading recruitment agency dedicated to connecting top talent with exciting career opportunities. Our mission is to provide exceptional support to our clients and candidates alike.
Job Description: We are seeking a highly skilled French Customer Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, chat, and social media channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Adapt the company's voice and tone for interactions on various channels
- Escalate complex issues to higher tiers of support as needed
- Document relevant case information and maintain accurate records
Requirements:
- Native or near-native level of French
- Good level of English
- High school degree
- Micrsoft Office knowledge
- Dynamic and proactive approach
- Excellent communication skills
What We Offer:
- A competitive salary of $45,000 - $60,000 per year, depending on experience
- A dynamic and supportive work environment
- Ongoing training and development opportunities
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