French Customer Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiro

About Us: Boardroom Appointments is a leading recruitment agency dedicated to connecting top talent with exciting career opportunities. Our mission is to provide exceptional support to our clients and candidates alike.

Job Description: We are seeking a highly skilled French Customer Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, chat, and social media channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Adapt the company's voice and tone for interactions on various channels
  • Escalate complex issues to higher tiers of support as needed
  • Document relevant case information and maintain accurate records

Requirements:

  • Native or near-native level of French
  • Good level of English
  • High school degree
  • Micrsoft Office knowledge
  • Dynamic and proactive approach
  • Excellent communication skills

What We Offer:

  • A competitive salary of $45,000 - $60,000 per year, depending on experience
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

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