Customer Service and Sales Travel Experience Coordinator

1 semana atrás


Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiro

About JayWay Travel Inc., a boutique travel company specializing in creating customized experiences for clients traveling throughout Europe. Our company has been arranging unique travel experiences since 2006, featured in publications like Travel+Leisure, the New York Times, USA Today, and National Geographic.

This role involves assisting the sales team with their daily workload and coverage during days off. Key responsibilities include completing daily follow-up phone calls and emails with clients, responding to inbound phone calls, and providing timely responses to new leads.

We are looking for a highly organized individual with strong communication skills, particularly in writing and speaking. Native English is required, as well as customer care/call center experience. Flexibility in scheduling, high-speed internet for remote work, and adaptability are essential.

The ideal candidate will possess strong organization, problem-solving, teamwork, and familiarity with European geography. Prior travel experience within Europe is also beneficial. If you have sales experience, well-traveled within Europe, hospitality industry experience, or remote working experience, it's a plus.

A competitive pay package is offered, including fully-remote position, health and wellness benefits, a company-provided laptop, exciting travel opportunities, and performance bonuses.

We value human uniqueness and celebrate every applicant's skills. Our hiring process involves reviewing applications against job requirements, inviting questionnaires, interviews, and written test tasks. We appreciate your time and effort in applying and look forward to exploring your qualifications further.



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