High-End Coffee Machine Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro
Company Overview

Teleperformance Greece is a leading provider of customer experience solutions. We partner with award-winning brands to deliver exceptional support to their customers.

About the Role

We are seeking an experienced Danish-speaking Customer Service Representative to join our team in Chania, Crete. As a High-End Coffee Machine Support Specialist, you will be the primary point of contact for customers seeking assistance with our client's high-end espresso machines and other household equipment.

Salary & Benefits

We offer a competitive monthly salary, totaling approximately €4,200 per month, plus 2 extra salaries per year, amounting to €9,600 annually. Additionally, we provide complete relocation support, including flight tickets to Chania, Crete, and free accommodation or an extra accommodation bonus throughout your employment period.

Responsibilities
  • Provide daily support to customers via multiple communication channels, including phone, chat, and email.
  • Respond to customer inquiries about our client's products, facilitating their use and resolving any issues that may arise.
  • Maintain solid customer relationships by handling questions and concerns with speed and professionalism.
Requirements
  • High level of fluency in Danish.
  • Great knowledge of the English language (oral & written).
  • Work experience in a customer support role is a plus.
Benefits & Opportunities
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • State-of-the-art premises providing a great working environment with relaxing break areas.
  • Full training by certified instructors.
  • Free online Greek language courses.


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