IT Service Management Expert

Há 3 dias


Lisboa, Lisboa, Portugal Dbservices Portugal Tempo inteiro
Job Overview
Dbservices Portugal is a leading provider of digital platforms for large and mid-sized companies in various industries. We are seeking an experienced IT Service Management Expert to join our team.

About the Job
We help design, develop, and support digital platforms that meet business needs. As an IT Service Management Expert, you will manage service operations, including service element management, catalog maintenance, and escalations. You will also implement and oversee process standards, performance indicators, and policies.

The Ideal Candidate
To be successful in this role, you should have a minimum of 3 years of experience in IT Service Management. You should have strong knowledge of infrastructure, applications, and PC hardware lifecycle management. Fluency in English is mandatory.

What We Offer
We offer a collaborative environment, with a sense of community. You will have the opportunity to meet people from different countries and cultures. Our personal and professional development program includes full access to the Alura courses platform. We also offer a competitive salary of €45,000 - €60,000 per year, based on location and experience.
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