Customer Service Liaison with Italian Language Expertise

2 semanas atrás


Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

Unlock Your Potential as a Customer Support Specialist

Are you fluent in Italian and passionate about delivering exceptional customer experiences? Talent Trail is seeking a highly skilled customer support representative to join our team in Lisbon.

Key Responsibilities:

  • Provide top-tier support to customers via phone, chat, and email;
  • Resolve cases efficiently to maintain high levels of customer satisfaction;
  • Become the voice of a prominent brand, representing it with integrity and professionalism;
  • Nurture strong relationships with partners and customers, consistently demonstrating empathy and understanding;
  • Meet and exceed performance targets established by the client and the company.

Requirements:

  • Fluent Italian language skills;
  • Proficient English communication skills;
  • Strong interpersonal, communication, and problem-solving abilities;
  • Basic technical and computer skills;
  • Ability to multitask and remain focused in a dynamic environment;
  • Team-oriented with a capacity to thrive in a fast-paced, energetic setting.

What We Offer:

  • Competitive monthly salary;
  • Health benefits and access to a range of exclusive discounts;
  • Full training provided by certified professionals;
  • Opportunities for career growth and continuous professional development;
  • Comprehensive relocation support to Portugal.

GDPR Consent Notice:

By applying to this role, you provide consent for your personal information to be processed by Talent Trail for recruitment purposes. Your CV details may be shared directly with our client as part of the recruitment process.


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