German Language Customer Service Representative for a Leading Holiday Platform in Lisbon

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you an experienced German speaker with a passion for delivering exceptional customer experiences? We're seeking a talented individual to join our dynamic team in Lisbon as a Customer Service Representative. In this role, you'll be responsible for providing expert advice and support to our German-speaking customers, helping them create unforgettable travel experiences.

About the Role

As a Customer Service Representative, you'll be the face of our company, handling inquiries, resolving issues, and exceeding customer expectations. You'll work closely with our team to ensure seamless booking processes and provide accurate information about our holiday offers.

Responsibilities
  • Manage and respond to customer requests through phone and email
  • Assist customers with managing their bookings, queries, and requests
  • Provide excellent customer satisfaction by exceeding customer expectations
Requirements

To succeed in this role, you'll need:

  • Native-level proficiency in German and a minimum C1 level of English
  • Flexibility and ability to adapt to changes with a positive mindset
  • Motivation and commitment to perform assigned tasks effectively
What's in it for You?

We offer a competitive salary package, including:

  • A fixed-term contract for one year that can be renewed every year
  • A full-time contract with paid training
  • An estimated monthly salary of €1,633.89 (gross) plus bonus up to €1,267.00 (gross) per quarter, including free accommodation

For international applicants, we also offer:

  • Reimbursement of initial flight costs
  • Pick-up from the airport
  • Annual return ticket to your home country (within the EU)
  • Help with paperwork, opening a bank account, etc. upon arrival

We prioritize employee satisfaction and well-being, offering:

  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Real career opportunities in different career paths
  • Health insurance from the beginning

This is a fantastic opportunity to grow with our company and develop your skills in a dynamic environment. If you're passionate about delivering exceptional customer experiences and have the required skills, we'd love to hear from you



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