Customer Support Representative for SMBs in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are looking for a highly skilled Customer Support Representative to join our team at Cross Border Talents. This role will be based in Lisbon and is focused on providing exceptional support to small and medium-sized businesses (SMBs) across multiple channels.

About the Role

As a Customer Support Representative, you will be responsible for providing pre and post-sales support for all self-service products, identifying trends and solving problems facing multiple SMB clients, and providing vital product insights and feedback from our customers to engineering.

Requirements
  • Native Turkish speaker
  • Good knowledge of English (B2 level)
  • Familiarity with online advertising products and social media
  • 1+ year of working in customer service
  • Excellent communication skills: verbal, written, and listening skills
  • Flexible and quick learner
  • EU passport or Portuguese Residence Card
What We Offer

We offer a competitive salary of up to 1360 euros gross per month, including base salary, Christmas allowance, Holiday allowance, and Meal allowance. You will also receive a 12-month temporary contract that can be automatically renewed for another 12 months. In addition, you will get 15 working days of training in English and a relocation package.

This is an excellent opportunity to work with a dynamic company like Cross Border Talents and gain valuable experience in the field of digital advertising. If you are interested in learning more about this opportunity, please submit your application, and a recruiter will contact you through email or LinkedIn.



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