Career Opportunity as Customer Service Representative for Imperial Brands

Há 7 dias


Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

We are seeking an Italian-speaking Customer Service Representative to join our team at Teleperformance Greece in collaboration with Imperial Brands Hellas.

As a member of our vibrant customer service team, you will play a crucial role in providing customers with exceptional support and advice on our new products, blu, PULZE & iD.

Your key responsibilities will include:

  • Handling incoming calls, chats, social media, and email communications with customers or individuals interested in learning more about our products
  • Resolving customer inquiries, providing support on technical issues, and offering product information
  • Offering expert advice on our products via outbound calls to optimize their use and guiding customers through the online store

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent knowledge of Italian (both verbal and written)
  • Good English language skills
  • Computer literacy (MS Windows, Internet applications, etc.)
  • A positive mindset, pleasant personality, willingness to train, and learn new skills
  • Accountability when handling sensitive information

In return, we offer:

Competitive Salary: €2,500 - €3,000 per month

We provide complete relocation support, including accommodation and other expenses. Our benefits package includes health care benefits, discounts, and fully remunerated training by certified instructors. You will also have access to state-of-the-art premises, career development opportunities, and free online Greek language courses.

This is an excellent opportunity to advance your career, develop strong experience and skills, and represent one of the biggest brands worldwide in a diverse and equal-opportunity company.



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