Healthcare Service Representative
3 semanas atrás
We are a medical device company dedicated to improving the lives of people with diabetes. Our team is passionate about making a difference, and we're looking for a skilled Healthcare Service Representative to join us.
Job Summary:
The ideal candidate will provide exceptional customer support, ensuring that our customers receive timely and empathetic assistance with their Omni pod Product inquiries. This role involves responding to inbound calls, coordinating product shipments, resolving issues, and promoting compliance with product utilization.
Responsibilities:
- Respond to customer inquiries regarding the Omni pod Product in a timely and professional manner.
- Coordinate product shipments and resolve any related issues efficiently.
- Provide direction and support to customers, ensuring they understand how to utilize the product effectively.
- Work proactively to resolve customer complaints and issues in a timely and empathetic manner.
Requirements:
To succeed in this role, you'll need to be a fluent French speaker with a good level of English. You should be energetic, innovative, and able to think on your feet. Your excellent communication skills and intercultural mindset will enable you to work effectively with customers from diverse backgrounds.
What's in it for you?
This is a long-term fixed-term contract with the possibility of renewal every year. As a full-time employee (40 hours/week on rotating shifts), you'll enjoy a competitive salary package. Depending on whether you choose to live in free accommodation or not, your gross monthly salary will be either €1040 or €1240. Plus, you'll benefit from additional perks such as reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight tickets, and help with paperwork and opening a bank account.
Benefits:
- A competitive salary: €1040-€1240 gross/month
- Free accommodation (shared flat, all bills included) or cash allowance
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up
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