Customer Service Representative with French Language Skills in Portugal

Há 9 horas


Braga, Braga, Portugal Cross Border Talents Tempo inteiro
Job Overview

Cross Border Talents is seeking a skilled Customer Service Representative to join our team in Braga, Portugal. This role involves delivering exceptional customer service through various channels, including phone, email, and chat.

Key Responsibilities
  • Provide outstanding customer support by responding promptly to inquiries and resolving issues efficiently.
  • Collaborate with team members to enhance overall customer satisfaction and ensure that customer needs are met effectively.
  • Maintain accurate records of customer interactions and stay updated on products and services.
Requirements
  • Native proficiency in French, with excellent communication and interpersonal skills.
  • Previous experience in customer service is preferred, but not required.
  • Ability to work independently and as part of a team, with strong problem-solving skills and a customer-focused mindset.
Work Schedule and Benefits
  • A rotational shift schedule from Monday to Saturday, 7:00 AM - 6:00 PM (8 hours per day), with fixed Sunday and one rotating day off during the week.
  • A competitive salary based on experience, ranging from €30,000 to €40,000 per annum, depending on qualifications and performance.
  • An attractive benefits package, including a hybrid working model offering flexibility between home and office, opportunities for professional development, and additional perks.
About Us

Cross Border Talents is a leading recruitment agency specializing in cross-border talent acquisition. We pride ourselves on fostering a supportive and inclusive work environment that encourages growth and collaboration.



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