Customer Service Representative with French Language Skills in Portugal
Há 9 horas
Cross Border Talents is seeking a skilled Customer Service Representative to join our team in Braga, Portugal. This role involves delivering exceptional customer service through various channels, including phone, email, and chat.
Key Responsibilities- Provide outstanding customer support by responding promptly to inquiries and resolving issues efficiently.
- Collaborate with team members to enhance overall customer satisfaction and ensure that customer needs are met effectively.
- Maintain accurate records of customer interactions and stay updated on products and services.
- Native proficiency in French, with excellent communication and interpersonal skills.
- Previous experience in customer service is preferred, but not required.
- Ability to work independently and as part of a team, with strong problem-solving skills and a customer-focused mindset.
- A rotational shift schedule from Monday to Saturday, 7:00 AM - 6:00 PM (8 hours per day), with fixed Sunday and one rotating day off during the week.
- A competitive salary based on experience, ranging from €30,000 to €40,000 per annum, depending on qualifications and performance.
- An attractive benefits package, including a hybrid working model offering flexibility between home and office, opportunities for professional development, and additional perks.
Cross Border Talents is a leading recruitment agency specializing in cross-border talent acquisition. We pride ourselves on fostering a supportive and inclusive work environment that encourages growth and collaboration.
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