Czech Customer Service Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro
About Sitel Corp.

We are a leading customer experience company, delivering results-driven marketing and sales solutions to major brands around the world. At Sitel Corp., we believe in memorable associate experiences, where you can improve your quality of life and grow your career.

Estimated Salary

Ranging from €28,000 to €35,000 per annum, depending on experience and qualifications.

About the Role

Czech Customer Advisor Team Member

As a Czech Customer Advisor specialist, your daily responsibilities will include:

  • First Contact Resolution: Providing timely and effective resolutions to customer queries via written and phone communication.
  • Specialized Support: Offering expert support to customers through email, chat, or phone, with a focus on building meaningful relationships.
  • Relationship Building: Answering customer inquiries in a courteous, friendly, and professional manner, exceeding our customer service quality goals and compliance regulations.
  • Quality and Productivity: Meeting productivity targets while ensuring high-quality service delivery, adhering to management direction and providing valuable feedback.

Your Key Responsibilities Will Include:

  1. Deliver exceptional customer service, responding to customer inquiries in a timely and professional manner.
  2. Provide specialized support to customers through various communication channels, including phone and email.
  3. Maintain accurate records of customer interactions, ensuring that all necessary information is documented.

Requirements

To succeed in this role, you must have:

  • Native or Proficient Level of Czech (C2),
  • Advanced English (at least C1) both verbal and written,
  • Strong Communication Skills, with excellent phone conversation skills, attentive listening, and superior writing skills.
  • Analytical and Problem-Solving Skills with strong attention to detail.
  • EU Citizenship or Valid Work Permit for Portugal.

Benefits

We offer a range of benefits to support your well-being and career growth, including competitive salary, performance bonuses, opportunities for advancement, and a dynamic work environment.

Location

This opportunity is based in Lisbon, Portugal, and relocation assistance may be available for successful candidates.



  • Lisboa, Lisboa, Portugal Kvinne Consulting Tempo inteiro

    Are you passionate about delivering exceptional customer experiences? We are seeking a highly skilled and fluent Czech speaker to join our team as a Customer Support Specialist. As a key member of our global customer service team, you will play a vital role in providing timely and professional support to our clients through various communication channels.Our...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionCzech Speaking Customer Service Representative - Lisbon, PortugalOverviewWe are recruiting Czech speakers for our banking client in Lisbon, Portugal.Salary and BenefitsThe gross salary per month is €1060 + free accommodation for the whole 12-month contract (own room in a shared house/apartment). Alternatively, if no accommodation is...


  • Lisboa, Lisboa, Portugal Kvinne Consulting Tempo inteiro

    We are seeking a highly skilled Czech Customer Support Specialist to join our team at Kvinne HR Consulting. As a key member of our client's multichannel customer relations team, you will play a crucial role in delivering exceptional customer service and support.Key Responsibilities:Provide top-notch customer support through various communication channels...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    We are seeking a talented Czech native or fluent individual to join our team as a Customer Support Representative. This role offers an excellent opportunity for career growth and development in a multicultural environment.Job Summary:The successful candidate will provide first-class customer support through written and phone communication, building strong...


  • Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiro

    About the RoleWe are seeking a highly skilled Czech Customer Service Representative to join our dynamic team at Boardroom Appointments.Job SummaryThe ideal candidate will possess excellent communication skills, fluency in Czech (minimum C1) and advanced English knowledge. Prior customer support experience is an advantage but not required. The successful...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Czech Customer Support Role OverviewWe are seeking a skilled and enthusiastic Czech Customer Support Agent to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service to our clients. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner, while...


  • Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiro

    Job OverviewWe are seeking a highly skilled Sales and Customer Experience Specialist to join our team in providing exceptional support to our customers. As a Czech speaker, you will play a vital role in maintaining high customer satisfaction and representing our brand.About the RoleThis is an exciting opportunity for a motivated individual to take on a...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    About the RoleThis opportunity is part of Recruitment Direct's commitment to delivering exceptional support to our Enterprise customers. As a Technical Support Specialist for Czech Speakers, you will be the primary point of contact for our Czech-speaking clients, ensuring their technical issues are resolved efficiently and effectively. Your expertise in...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Czech Technical Support SpecialistLocation: Lisbon, PortugalEmployment Type: Full-timeRemuneration: Base salaryWibit Consulting & Services (Wibitcs) is seeking a skilled Czech Technical Support Specialist to join our team. As a Technical Customer Support Representative, you will be the go-to expert for troubleshooting and resolving technical...


  • Lisboa, Lisboa, Portugal Manpowergroup Greece Tempo inteiro

    Job OverviewWe are seeking a highly skilled Czech Language Support Specialist to join our team at ManpowerGroup Greece.About the RoleThis is an exciting opportunity for a customer-focused individual who can communicate effectively with international customers in Czech and English. As a key member of our team, you will be responsible for delivering...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly motivated and detail-oriented Czech Customer Support Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and maintaining accurate records of customer interactions.Key ResponsibilitiesRespond to...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Description:    We are seeking a skilled Customer Service Representative fluent in Czech to join our team at Recruitment Direct. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers while representing our brand.Daily Job Duties and Responsibilities:    Your primary tasks and...


  • Lisboa, Lisboa, Portugal Gigroup Tempo inteiro

    Join Gigroup as a Content Reviewing Specialist CzechWe are seeking a motivated and detail-oriented Czech speaker to join our team as a Content Reviewing Specialist Czech.Main Responsibilities:Investigate and resolve issues regarding reported/flagged content on social media;Handle and support client policies and guidelines;Keep quality requirements in terms...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Join a dynamic team at Nikon As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our Czech-speaking customers. Your key responsibilities will include: Responding to customer inquiries via phone and email Offering solutions to customer demands by identifying and troubleshooting with available resources...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Job OpportunityWe are looking for a skilled customer support professional with fluent Czech language skills to join our team. As a customer support agent, you will be responsible for providing top-notch service to our clients, resolving customer inquiries and issues in a timely and empathetic manner.Your ResponsibilitiesAnswer customer...


  • Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

    We are seeking a skilled and enthusiastic Czech-speaking professional to join our Customer Support team in Greece. As a Customer Support Representative, you will be the primary point of contact for customers and clients, providing exceptional support and guidance on various financial services.Key Responsibilities:Provide daily support and consult clients on...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Job Description:We are seeking a highly skilled and motivated Customer Service Specialist to join our team at Nikon. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone and email.About the Role:This is an exciting opportunity for a Czech native or fluent speaker with strong English...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    At Recruitment Direct, we are seeking a highly skilled and dedicated individual to fill the role of Czech Speaking Customer Service. As a key member of our team, you will play a vital part in delivering exceptional customer experiences while representing our client, a prominent banking institution.About the RoleThis is an exciting opportunity for individuals...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Czech-speaking Customer Service Representative in Lisbon. This is an exciting opportunity for someone who possesses excellent communication skills and is able to provide exceptional service to our customers.Key ResponsibilitiesAddress customer inquiries and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are currently seeking a highly skilled and motivated individual to fill the role of Czech Customer Service Representative in Lisbon, Portugal.This position offers an exceptional opportunity to work with our clients, providing top-notch customer support while exploring all that Lisbon has to offer. As a Customer Service Agent, you will play a vital role in...