Niche Brands Beauty Advisor

Há 1 mês


Lisboa, Lisboa, Portugal Puig Tempo inteiro
About the Role

Puig is a leading player in the global fashion and beauty industry, with a diverse portfolio of luxury brands across fashion, fragrance, makeup, skincare, and wellness. We are seeking a highly motivated and experienced Niche Brands Beauty Advisor to join our team.

The successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth through effective product knowledge and sales techniques.

Key Responsibilities

  • Provide outstanding customer service and build strong relationships with clients
  • Drive sales growth through effective product knowledge and sales techniques
  • Participate in regular store meetings and contribute to the retail action plan
  • Manage customer data and use CRM tools to connect with clients and build long-term relationships
  • Ensure after-sale service is carried out with the same spirit as the sale, following company standards
  • Deal with complaints and provide excellent customer service
  • Take full advantage of all contacts with customers to promote the Brand and Product
  • Convey all information collected about customers to management
  • Follow-up of customer requests
  • Host appointments for make-up consultations

Requirements

  • Passionate about and experienced in one of the leading fragrance, beauty, or luxury brands
  • Sales driven with a client-centric approach
  • Excellent interpersonal skills and a good listening ability
  • Experienced in maintaining a continuous relationship with clients
  • Open-minded, focused, and able to use own initiative
  • Sales driven, social, open, and ambitious team player full of drive and optimism
  • Open to feedback and communicate with colleagues and managers in clear and straightforward way
  • Flexible in working hours and tasks to be fulfilled
  • In perfect command of English aside the local language

About Us

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.



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