Customer Service Representative
2 semanas atrás
At Cross Border Talents, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for delivering exceptional service to our clients in French.
Schedule and BenefitsWe offer a flexible schedule with rotational shifts Monday to Friday from 07:00 to 19:00, Saturday from 08:00 to 15:00, and 2 days off per week. Our benefits package includes:
- A competitive monthly salary of €830 gross (equivalent to €11,620 annually)
- A meal allowance of €7.23 net per day, totaling €1,908.72 annually
- A role complement of €20/month, adding up to €240 annually
- A transport allowance of €20/month, amounting to €240 annually
- A performance bonus of €140/month, reaching €1,680 annually
The total annual gross income potential is approximately €14,008.72, plus the performance bonus of €1,680, resulting in a total of €15,688.72.
Responsibilities- Engage with French-speaking customers via phone, email, and chat to resolve inquiries and provide empathetic solutions
- Collaborate with the team to meet customer service goals and ensure smooth operations
- Document client interactions and update systems accurately
To succeed in this role, you should have:
- Native fluency in French with impeccable communication skills
- Prior experience in call centers or customer service preferred
- Proficiency in communication tools, strong problem-solving abilities, and attention to detail
- Familiarity with customer support software
Cross Border Talents is a growing organization dedicated to providing innovative solutions and supporting talented individuals. We value empathy, professionalism, and teamwork, offering a vibrant and supportive environment for our employees.
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