Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal I-Hire Agency Tempo inteiro

At I-Hire Agency, we are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a French-speaking Customer Support Agent, you will be responsible for providing exceptional customer service to clients who own a premium membership of a streaming platform.

Key Responsibilities:
  • Communicate with customers through various channels, ensuring timely and professional support
  • Identify and resolve customer complaints, providing solutions and alternatives within set timeframes
  • Collaborate with other specialists to solve or properly close help tickets
  • Document each action taken and categorize cases for the engineering team

Requirements:

  • Native or fluent French language skills, both written and spoken
  • Fluent English language skills (at least B2 level)
  • Minimum 1 year of experience in a Customer Support role at a contact centre
  • Excellent writing and verbal communication skills to simplify technical language
  • Resourceful and stress-resilient personality with ability to adapt and remain calm in all situations

What We Offer:

  • Excellent remuneration package based on experience, skills, and performance
  • Dynamic and creative team with a positive and friendly atmosphere
  • Guidance and tools to reach full potential
  • Meal allowance and transportation allowance
  • Private health insurance and yearly performance bonus

  • Digital Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...

  • Customer Service Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    **Customer Support Role at Movework**We are seeking a skilled Customer Support Representative to join our team at Movework. As a key member of our support team, you will be responsible for providing exceptional customer service to our users via various communication channels.**Key Responsibilities:**• Respond to incoming requests from platform users in a...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team in Lisbon. As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and assistance in European Portuguese.About the Role:As a Customer Support Specialist, you will be responsible for delivering...


  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistAt RoomRaccoon, we're looking for a skilled Customer Support Specialist to join our global team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients across Europe, USA, and Africa.Key Responsibilities: Provide high-quality assistance to clients via email, phone, and...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for handling customer inquiries and issues in a friendly and professional manner via email, chat, and phone.Key Responsibilities:Provide excellent customer...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    Job Title: Customer Support SpecialistAbout the Job:We are working with a leading multinational technology business to recruit a Dutch-speaking Customer Support Specialist for their office in Lisbon. The successful candidate would support customers who own a premium membership of a streaming platform.Key Responsibilities:* Communicate with customers via...


  • Lisboa, Lisboa, Portugal SupportYourApp Tempo inteiro

    Are you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp, a leading Support-as-a-Service company.As a Customer Support Specialist, you will be responsible for providing top-notch technical support to our clients via various communication channels.Key...


  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistRoomRaccoon is seeking a highly skilled Customer Support Specialist to join our global team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and retention.Key Responsibilities:Provide professional, personalized support to clients via...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role:We are seeking a skilled Customer Support Specialist to join our team in Lisbon. As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and assistance in European Portuguese.Key Responsibilities:Provide top-notch customer support and assistance in European PortugueseDevelop and...

  • Customer Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Customer Support SpecialistA challenging opportunity has arisen for a Customer Support Specialist to join our team at Adecco Prestação De Serviços, Lda. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to clients via phone, email, or chat. You will work closely with our team to resolve...


  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistRoomRaccoon is seeking a highly skilled Customer Support Specialist to join our global team. As a key member of our customer service team, you will be responsible for providing exceptional support to our Benelux clients.Key Responsibilities:Provide professional, personalized responses to client queries via email, phone, and online...


  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistAt RoomRaccoon, we are seeking a highly skilled Customer Support Specialist to join our global team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide professional, personalized responses to...


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in German.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Dutch/Flemish Customer Support Specialist Role SummaryThis position involves providing high-quality customer support to a diverse client base, with a primary focus on resolving issues and ensuring customer satisfaction.Key Responsibilities:Assist customers through various communication channels, including phone, email, and chatIdentify and troubleshoot...


  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at RoomRaccoon. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and retention.Key Responsibilities:Provide professional, personalized support to clients via...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job DescriptionWe are seeking a talented and experienced customer support specialist to join our team at Get The Job. As a customer support specialist, you will be responsible for providing top-notch support to our customers through various channels, including phone, email, and chat.Your primary goal will be to resolve customer complaints and issues in a...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Buscojobs Portugal is seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. The ideal candidate will have native or fluent German language skills and excellent communication abilities in English (at least B2 level).We offer an excellent remuneration package based on experience, skills, and performance. As a customer...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About Customer LabsAt Customer Labs, we push the boundaries of customer experience engineering. Our team collaborates with pioneering brands to design and implement innovative solutions that drive performance improvement and deliver lasting transformations.Compensation PackageWe offer a competitive salary, including a meal allowance, health insurance, and...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Key Responsibilities:We're looking for a Customer Support Specialist to join our team in Lisbon. As a Customer Support Specialist, you'll be responsible for providing high-quality service to ensure a superior customer experience.Key Responsibilities:Assist customers via phone, email, and chat with all their queries related to orders, subscriptions, and...


  • Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job Title: Hebrew Customer Support SpecialistJob Description:We are seeking a highly skilled Hebrew Customer Support Specialist to join our team at Talent Trail. As a Hebrew Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in Hebrew, via phone, email, and chat. You will be required to communicate...