Training and Development Specialist
1 semana atrás
Company Overview
Nordic Jobs Worldwide is a professional recruitment company connecting candidates from the Nordic region with businesses globally.
Job Description
We are seeking an experienced Training and Development Specialist to join our team in Riga, Latvia. As a key member of our training team, you will play a crucial role in delivering high-quality training programs that meet the current needs of our workforce and anticipate future trends within our industry.
Key Responsibilities:
- Plan, develop, and facilitate internal training for new and existing personnel
- Support the training manager in establishing, measuring, and monitoring key training metrics
- Maintain familiarity with standard operating procedures and have a thorough understanding of operations and the quality assurance process
- Publish daily/weekly/monthly reports to stakeholders
Requirements:
- Bachelor's degree in any field or equivalent experience
- At least 1 year of working experience in a fintech, banking, or related field
- Excellent written and verbal communication skills
- Good presentation skills
- Strong experience in presentation skills
- Experience in Customer Support/Customer Relationship/Customer Service
- Hands-on experience in back-office activities - Live Chat and Social Media
Preferred Qualifications:
- Candidate must possess at least a Bachelor's/College Degree
- Great language level (B2 and above) in Swedish (English is mandatory)
Salary Range: $40,000 - $60,000 per annum depending on experience and qualifications
Why Choose Us?
Nordic Jobs Worldwide offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
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