Global Community Ambassador

2 semanas atrás


Braga, Braga, Portugal Phiture Tempo inteiro

About Us
At Nutrium, we're on a mission to revolutionize the way people engage with nutrition worldwide. As a health tech company, we've transformed the experience of nutrition professionals and patients with our leading nutrition counseling platform. But our journey doesn't stop there.

Our Vision
We aim to make real nutrition accessible to everyone, promoting healthier and happier lives. Our core values guide every decision we make, fostering a culture that empowers individuals to make an impact, regardless of their role or experience. We prioritize continuous improvement, embracing new ideas, and learning from both successes and mistakes. Teamwork and collaboration drive our pursuit of shared goals, and excellence is our ultimate objective.

The Team
We're a motivated, young, and entrepreneurial team, driven by the excitement of building something meaningful. At Nutrium, we value creativity, communication, agility, and being provocatively kind – sometimes the best way to help is by challenging others with empathy. While expertise is important, what truly sets us apart is our willingness to embrace challenges that others might avoid.

The Role
Are you a citizen of the world who loves to interact with people of different nationalities? Are you passionate about nutrition and want to make a worldwide impact? Then Nutrium may be the right place for you as a Community Success Specialist.

You will be responsible for ensuring that both nutrition professionals and their patients have the best possible experience using our platform. You'll act as the first point of contact for these users, guiding them through any questions or challenges they may encounter, from navigating the software to ensuring smooth scheduling of nutrition appointments. Your role is crucial in maintaining high levels of customer satisfaction for both professionals and their patients, ensuring that patients feel supported throughout their journey. One of our key pillars is building strong relationships with the people who reach out to us. We want to make sure that everyone feels welcomed and heard, ensuring that their concerns are addressed and that they feel valued. We aim to provide seamless, efficient, and supportive experiences.

Responsibilities
• Act as the primary point of contact for nutrition professionals and patients, providing guidance and support through various channels
• Ensure smooth navigation of our platform, addressing any questions or challenges users may face
• Foster strong relationships with users, prioritizing their needs and concerns
• Collaborate with the team to maintain high levels of customer satisfaction

Requirements
• Passion for nutrition and global community engagement
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Strong problem-solving and analytical skills

Benefits
• Competitive salary: $60,000 - $80,000 per annum (dependent on location)
• Flexible remote work options with occasional in-person meetings
• Opportunity to work with a dynamic and entrepreneurial team
• Professional development and growth opportunities



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