Dutch Junior Social Media Content Specialist

Há 1 mês


Lisboa, Lisboa, Portugal speakit Tempo inteiro

At Speakit, we are looking for a Dutch Junior Social Media Content Moderator to join our dynamic team in Lisbon. As a key member of our team, you will be responsible for providing B2B support to small and medium-sized businesses via chat, email, and phone.

Key Responsibilities:

  • Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Offer recommendations to common B2B problems or frequently asked questions
  • Maintain and ensure high level of customer satisfaction

Requirements:

  • Native or proficient level of Dutch (C2)
  • Advanced level of English both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
  • Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
  • Desire to learn and advance, be a curious investigator, and problem solver

What We Offer:

  • Excellent monthly salary (1248€ gross)
  • Monthly bonus
  • Relocation package covered
  • Free Accommodation in a shared apartment
  • Health Insurance since day one in the company
  • Excellent work opportunity in a leading multinational company
  • Stable work and career progression
  • Continuous training and integration phase


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