Technical Support Specialist for Software Services
3 semanas atrás
Job Title: Technical Support Specialist for Software Services
About the Role:
As a Technical Support Specialist for Software Services, you will be responsible for providing exceptional customer support to our clients. Your primary goal will be to ensure that our customers receive the highest level of service and support, addressing their technical inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels
- Document and track customer interactions and issues
- Collaborate with internal teams to resolve technical issues and improve customer satisfaction
- Develop and maintain knowledge of our software services and solutions
Requirements:
- Native level of German and a good level of English
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Commitment to excellence and professionalism
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a multinational organization
- Training and development opportunities to enhance your skills and career
Company Overview:
Our company is a leading provider of sales and customer service solutions, with a strong presence in Lisbon and a global reach. We are committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.
How to Apply:
If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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