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Document Operations Coordinator

Há 1 mês

Lisboa, Lisboa, Portugal Onfido Ltd (UK) Tempo inteiro
The Opportunity: We are seeking a skilled Document Operations Coordinator to join our team at Entrust. As a key member of our Technology department, you will play a vital role in ensuring the smooth operation of our document processing system. Your primary responsibility will be to manage the lifecycle of new documents, from initial processing to final delivery. This will involve working closely with our Data Analysts, Engineering, and Product teams to identify areas for improvement and implement changes to enhance our tooling and processes.

Responsibilities:

* Analyze performance metrics of documents at various stages of their lifecycle and identify opportunities for improvement.
* Collaborate with cross-functional teams to test and refine our tooling and processes.
* Manage backlogs of tasks to ensure efficient delivery across multiple teams.
* Develop and maintain standard operating procedures and documentation to support our services and operations.
* Provide second-line support for document verification performance inquiries.

Requirements:

* Strong analytical skills and attention to detail.
* Experience with data analysis and interpretation.
* Ability to work effectively in a dynamic environment and prioritize tasks.
* Excellent communication and collaboration skills.

About Entrust:

Entrust is a leading provider of identity-centric security solutions. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world. Our innovative platform provides scalable, AI-enabled security offerings that support customers in 150+ countries.

Join us:

If you are a motivated and detail-oriented individual with a passion for data analysis and process improvement, we encourage you to apply for this exciting opportunity.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].

Equal Opportunities Employer:

Entrust is an equal opportunities employer and welcomes applications from diverse candidates.

Disclaimer:

Entrust reserves the right to modify or withdraw this job posting at any time.

Recruiter:

Neha Rathore