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Dutch Language Specialist
Há 1 mês
We are seeking a highly motivated and detail-oriented Dutch Speaking Customer Advisor to join our team in Lisbon, Portugal. As a key member of our customer advisory team, you will be responsible for providing exceptional support to Dutch-speaking subscribers, ensuring a seamless and enjoyable streaming experience.
Key Responsibilities- Subscriber Support: Provide timely and effective assistance to Dutch-speaking subscribers, addressing inquiries, offering personalized recommendations, and resolving streaming-related concerns.
- Effective Communication: Utilize your fluent Dutch skills to communicate effectively with subscribers and team members, ensuring a high level of customer satisfaction.
- Issue Resolution: Showcase your problem-solving skills by promptly addressing and resolving subscriber concerns, with the ultimate goal of enhancing overall satisfaction.
- Product Knowledge: Develop a comprehensive understanding of our streaming platform and diverse content offerings, enabling you to provide accurate and valuable information to subscribers.
- Collaborative Teamwork: Engage in seamless collaboration with colleagues and other teams, actively contributing to the ongoing improvement of our customer service practices.
- Fluency in Dutch (both written and spoken): Demonstrate your proficiency in Dutch to engage effectively with subscribers and team members.
- Adaptability to Work: Showcase your ability to thrive in a work setting, emphasizing effective communication and collaboration.
- No Prior Experience Required: This role warmly welcomes candidates with no prior experience, making it an exceptional entry point for those passionate about forging a career in the streaming industry.
