B2B Customer Service Professional for Lisbon Operations
Há 5 dias
Take your customer service career to the next level with Blu Selection's dynamic B2B team in Lisbon. As a B2B Customer Service Agent, you will be responsible for delivering exceptional support to our clients via phone, email, and chat.
You will be part of a global operation that serves some of the world's most innovative brands, providing them with seamless customer experiences. Your tasks will include:
- Assisting customers with queries related to orders, subscriptions, and invoices
- Delivering high-quality service to ensure customer satisfaction
- Following up on customer inquiries until resolution and meeting deadlines
- Collaborating with various departments for smooth processing
To succeed in this role, you should possess:
- Native French language skills and a minimum B2 level in English
- A genuine interest in international job opportunities
- Motivation and commitment to your work
- Previous experience in customer service is essential
In return, we offer an attractive package including:
6 months' contract duration
Working hours: Monday to Friday (7am-4pm or 8am-5pm)
A competitive salary of €12,648 per year (~€895 gross/month), plus performance bonuses up to €1,200 annually (~€100 monthly)
Meal vouchers of €859.88 per year (~€71.65 monthly)
Reimbursement for transportation costs and private health insurance
If residing outside Portugal: reimbursement of initial flight ticket up to €4,800 after 4 months and accommodation in a shared flat provided by the company for 4 months
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