Customer Experience Representative

1 dia atrás


Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal.

About the Role

As a Customer Service Representative, you will be responsible for ensuring that performance goals are met across all operations and that we fulfill client expectations related to operational excellence. This includes high targets regarding quality, efficiency, and customer journey improvement.

About You

To succeed in this role, you will need strong analytical and problem-solving skills, as well as proficiency in Excel and good communication skills. You will also need to be autonomous and able to ensure end-to-end delivery of cases. Additionally, you should be responsible, flexible, dynamic, and resilient.

What We Offer

We offer a competitive salary and performance bonus, with full-time contracts and central location in Lisbon, Portugal. We also provide career development programs, specialized courses, and language classes. Our benefits include bring-a-friend (referral) bonus opportunities and full paid training on the company and the project you'll be working on.

Salary Range

The estimated salary range for this position is €25,000-€35,000 per year, depending on experience and qualifications.



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