Customer Service Advisor

2 semanas atrás


Lisboa, Lisboa, Portugal Minacs Tempo inteiro
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team in Lisbon, Portugal. This is an exciting opportunity for those who want to grow and be inspired in a dynamic and global environment.

Key Responsibilities
  • Provide exceptional customer service via inbound calls, chat, or email, ensuring timely resolutions to product or service issues.
  • Offer accurate information and listen actively to customers, acknowledging their needs and exceeding their expectations.
About Us

As a leading technology and services provider, we help renowned brands enhance their businesses through innovative solutions. Our focus is on quality, efficiency, and customer journey improvement.

Requirements
  • High-level Turkish (written and oral) and fluent English (B2).
  • Excellent writing and verbal communication skills to simplify technical language.
  • Patience and confidentiality when communicating and solving issues.
  • Proactivity, self-motivation, and teamwork.
What We Offer
  • Full-time contracts with indefinite terms.
  • A competitive salary of approximately €32,000 per year, plus a performance bonus.
  • A central location in Lisbon, Portugal.
  • The opportunity to bring a friend referral bonus.
  • Full paid training and career development programs.


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