Customer Service Expert

4 semanas atrás


Porto, Porto, Portugal The Force Tempo inteiro
Customer Service Expert

At THE FORCE, we're building a team of experts who can deliver exceptional customer experiences. As a Customer Service Expert, you'll be responsible for handling customer inquiries and orders with ease, providing accurate information on stock availability, and resolving customer issues in a timely and efficient manner.

Key Responsibilities:

  • Process customer orders, credit and debit memos, and returns
  • Provide documentation for export and notifications of freight collection
  • Ensure compliance with export regulations
  • Support the sales team and administration of master data/statistics
  • Maintain accurate records and databases for customer orders and inquiries

Requirements:

  • Commercial training in wholesale and foreign trade or equivalent qualification
  • Relevant professional experience in the pharmaceutical or healthcare industry
  • Knowledge of export topics and GxP compliance
  • Excellent communication skills in English and German

Join THE FORCE and become a part of our dynamic team, where you'll have the opportunity to grow and develop your skills in a fast-paced and innovative environment.


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