German Social Media Content Moderator

4 semanas atrás


Lisboa, Lisboa, Portugal Speakit Tempo inteiro
Job Title: German Social Media Content Moderator

We are seeking a highly skilled German Social Media Content Moderator to join our team at Speakit. As a Content Moderator, you will play a crucial role in ensuring the quality and integrity of our social media content.

Responsibilities:
  • Provide B2B support to small and medium-sized businesses via chat, email, and phone
  • Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Offer recommendations to common B2B problems or frequently asked questions
  • Maintain and ensure a high level of customer satisfaction
  • Identify trends and solve problems facing multiple SMB clients
  • Provide customer insights and feedback from our B2B clients to engineering
Requirements:
  • Native level of Dutch
  • Native or proficient level of German (C2)
  • Advanced level of English both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Desire to learn and advance, be a curious investigator and problem solver
  • Experience with online advertising products and social media will be considered a plus
  • Must hold EU citizenship
  • Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits:
  • Competitive salary (1,300€ gross (house excluded) or 1,000€ gross (house + expenses included)
  • Extra productivity bonuses
  • First-class ongoing training and development
  • Career development opportunities
  • Multicultural and modern working environment
  • Sports
  • Relocation package covered

And of course, if you are located outside Portugal or Lisbon, the relocation package is covered. This includes a flight ticket to Portugal, cab fare from the airport to your hotel, and hotel accommodation.



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