Key Account Strategist Retail

Há 3 dias


Lisboa, Lisboa, Portugal Glovo Tempo inteiro

About the Role

Glovo is seeking a highly skilled Key Account Strategist to join our fastest-growing retail vertical. As a key member of our team, you will be responsible for driving business growth and enhancing operational performance metrics for our top partners in retail.

Responsibilities:

  • Develop and implement strategic plans to enhance operational performance metrics for designated top partners in retail.
  • Foster enduring partnerships with top partners, focusing on business metric enhancement, promotional activities, interaction, and retention.
  • Play a pivotal role in shaping delivery operations and providing strategic counsel through industry insight, thorough data analysis, and specialized knowledge.
  • Build and maintain relationships with Glovo's top partners in the country, establishing excellent relationships through consistent and proactive communication, identifying their needs, and building engagement (meetings and business reviews).
  • Translate partner feedback into product, marketing, and operations improvements.
  • Serve as a representative of Glovo's mission, brand values, and product offerings.

Requirements:

  • At least 2 years of experience in high-performance analytical roles such as consulting, business analytics, or startups.
  • Proficiency in data analysis, particularly with GSheets, capable of extracting insights and providing actionable recommendations to partners.
  • Possess a passion for delivering exceptional customer experiences, proactive in identifying opportunities, and dedicated to nurturing positive, enduring relationships with partners.
  • Excellent communication and interpersonal abilities, adept at articulating recommendations persuasively and influencing stakeholders effectively.
  • Skilled in strategizing, executing initiatives, and proficient at working autonomously to see projects through from inception to completion.
  • Meticulous attention to detail, aiming to become a trusted ally for merchants utilizing the Glovo app.
  • Willingness to delve deep into complex issues and persevere through challenges.
  • Experience in managing processes at scale and adept at project management.
  • Proficiency in English and native fluency in Portuguese.
  • An empathetic, inclusive, and curious attitude.

Benefits:

  • Top-notch private health insurance to keep you at your peak.
  • Monthly Glovo credit to satisfy your cravings.
  • Discounted gym memberships to keep you energized.
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year.
  • Online therapy and wellbeing benefits to ensure your mental well-being.

About Us:

Glovo is a fast-growing multi-category app connecting millions of users with businesses, couriers, offering on-demand services from more than 170,000 local restaurants, grocers, and supermarkets, and high street retail stores. We operate in over 1500 cities across 25 countries.

We believe that driven talent deserves the best. Our benefits package includes top-notch private health insurance, monthly Glovo credit, discounted gym memberships, extra time off, online therapy and wellbeing benefits, and much more.


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