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About the Role:
As a French-speaking Beauty Customer Service Representative, you will be the first point of contact for customers, ensuring smooth communication and positive interactions. Your key responsibilities will include assisting with after-sales processes, managing online orders, refunds, and issues efficiently. You will also address customer complaints and ensure proper escalation when necessary.
What We Offer:
You will have the opportunity to gain valuable experience in customer service while working in a supportive environment. You will be part of a dynamic team contributing to customer satisfaction and the brand's success. With a competitive salary and the flexibility to work from home, this role is perfect for those who enjoy remote work and are passionate about the beauty industry.
Requirements:
C2-level French (spoken and written) is required for this role. While experience is not necessary, it is preferred. You must also reside in Portugal between Coimbra and Algarve and hold EU citizenship or a residence permit for Portugal.
