Italian Speaking Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
About the Role:

We are seeking a highly skilled Italian Speaking Customer Advisor to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our Italian-speaking clients.

Key Responsibilities:
  • Communicate with Italian-speaking clients via various channels, resolving inquiries and issues efficiently.
  • Utilize your fluency in Italian to provide clear and empathetic communication, ensuring a tailored experience for each customer.
  • Address and resolve customer concerns promptly and professionally, ensuring their satisfaction.
  • Develop a deep understanding of our e-commerce offerings to provide accurate advice and guidance.
  • Collaborate with various teams to offer valuable insights and contribute to continuous improvement.
Requirements:
  • Fluent in Italian: Excellent spoken and written Italian skills are essential for effective communication with our customers.
  • Customer-Oriented: Strong communication skills and a passion for delivering outstanding customer service with a friendly and engaging approach.
  • Adaptability: Ability to thrive in a fast-paced environment and quickly respond to changing customer needs and industry developments.
What We Offer:
  • Competitive Salary: Enjoy a competitive salary that reflects your contributions to the team.
  • Relocation Support: For those moving from abroad, take advantage of our full relocation package, which includes flight arrangements and accommodation support.
  • Health and Life Insurance: Benefit from comprehensive health and life insurance to ensure your well-being is a priority.

Are you ready to take your career to the next level in Lisbon's growing e-commerce sector? Apply now with a detailed CV.



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