Customer Service Professional

Há 3 dias


Porto, Porto, Portugal Linde Global Services Tempo inteiro

Linde Global Services is seeking a skilled Customer Service Advisor to join their team in Porto, Portugal. As a key member of the team, you will play a crucial role in providing exceptional customer service and support to existing and new customers.

Job Description

As a Customer Service Advisor, you will be responsible for assisting customers via phone, mail, and email by resolving simple queries that impact business performance. You will also ensure accurate and timely maintenance of customer data and manage channel requests to the appropriate person or department.

To succeed in this role, you should have minimum secondary school education, proficiency in Dutch (native or C2 level), and English (B1 level preferred). SAP/ERP basic knowledge is required, and previous experience in customer service (Front Office/Order Entry/Back Office) is an asset. Strong communication skills, both written and verbal, are essential for handling customer requests, complaints, and other inquiries on a daily basis.

Required Skills and Qualifications
  • ">
  • Minimum secondary school education
  • Proficiency in Dutch (native or C2 level)
  • English (B1 level preferred)
  • SAP/ERP basic knowledge
  • Previous experience in customer service (Front Office/Order Entry/Back Office)
Benefits

At Linde Global Services, we offer a safe work environment, high safety standards, and a true commitment from our managers to safety. We believe in investing in our employees' growth and development, providing opportunities to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live.

This role is a full-time position based on a limited contract, with standard weekly working hours from 07:00 hrs till 16:00 hrs. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.



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