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Customer Service Representative Opportunity
Are you passionate about delivering exceptional customer experiences?
We are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents.
About the Role
As a Customer Service Representative, you will be the primary point of contact for our customers, ensuring they receive top-notch service and support.
Key Responsibilities
Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
Address customer complaints and escalate cases when needed.
Respond to product-related inquiries and offer expert advice on cosmetics.
Engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.
Requirements
C2-level French (spoken and written)
B2-level English
Must already reside in Portugal (between Coimbra and Algarve)
EU citizenship or a residence permit for Portugal
What We Offer
Competitive salary: Earn 1,160 EUR per month
Fully remote role - work from anywhere between Coimbra and Algarve
Opportunity to gain experience in customer service
Dynamic team with supportive management
Why Apply?
Work for a top beauty brand in a fully remote role, contributing to customer success.
Grow your skills in customer service while working in a dynamic, supportive team.
Enjoy the benefits of working from home with a growing beauty and cosmetics brand.
Contribute to a fast-paced environment that values teamwork and customer satisfaction.
