Polish Customer Support Representative in Greece
1 semana atrás
Company Overview
Headhunt International provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's leading brands.
We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Estimated Salary: €40,000 - €60,000 per year, depending on experience and qualifications.
Job Description
We are seeking an exceptional Polish Customer Support Representative to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers.
Your responsibilities will include:
- Identifying customers' needs and delivering appropriate solutions, including sales
- Guiding customers facing issues related to billing inquiries, handling transactions and providing resolution to inquiries in a timely manner
- Assisting customers to place an order and related issues
- Answering customers' inquiries and troubleshooting or escalating technical issues that they face and assisting customers with account issues
- FOLLOWING standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turning every customer into a happy customer
- EXCHANGING ideas and solutions with your colleagues
- ENJOYING your time in Greece
Required Skills and Qualifications
To succeed in this role, you will need:
- Fluent Polish language skills
- Excellent communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
Benefits
We offer a competitive package including:
- Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
Others
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.
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