Polish Customer Support Representative in Greece

1 semana atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Company Overview

Headhunt International provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's leading brands.

We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Estimated Salary: €40,000 - €60,000 per year, depending on experience and qualifications.

Job Description

We are seeking an exceptional Polish Customer Support Representative to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers.

Your responsibilities will include:

  • Identifying customers' needs and delivering appropriate solutions, including sales
  • Guiding customers facing issues related to billing inquiries, handling transactions and providing resolution to inquiries in a timely manner
  • Assisting customers to place an order and related issues
  • Answering customers' inquiries and troubleshooting or escalating technical issues that they face and assisting customers with account issues
  • FOLLOWING standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turning every customer into a happy customer
  • EXCHANGING ideas and solutions with your colleagues
  • ENJOYING your time in Greece

Required Skills and Qualifications

To succeed in this role, you will need:

  • Fluent Polish language skills
  • Excellent communication skills
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

Benefits

We offer a competitive package including:

  • Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

Others

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.



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