Global Media Platform Advisor
Há 6 dias
**Job Title:** German Speaking Customer Advisor for Global Media Platform Lisbon, Portugal
**Company Overview:** Talingual is seeking a highly motivated and experienced Customer Advisor to join our multilingual team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to users of our global media platform via social media.
**Estimated Salary:** €17,500 per annum (gross), plus benefits
**Job Description:**
We are looking for a skilled Customer Advisor who possesses excellent communication skills and the ability to work effectively in a fast-paced environment. In this role, you will be responsible for:
- Responding to customers' queries via social media in a timely and professional manner
- Managing the company's social media visibility to ensure consistency and accuracy
- Reviewing social media channels to identify areas for improvement
**Required Skills and Qualifications:**
To be successful in this role, you will need to possess:
- Fluency in German and a good command of English
- Previous experience working in either Social Media, Customer Service and/or PR
- Eagerness to learn and attention to details
- Flexible attitude and ability to adapt in a changing environment
- Ability to multi-task and prioritize tasks effectively
**Benefits:**
In addition to a competitive salary, you will also receive:
- Daily food vouchers of €7.63 per working day
- A public transport/commuting allowance of €60 per month
- An annual performance bonus of 5%
- A relocation bonus of €2,000 for those relocating to Lisbon from outside Portugal
- Further benefits include training and development, career opportunities, monthly language bonus, free tea/coffee and water, and working in an exciting new international office in Lisbon
**Why Join Our Team?**
Talingual is a dynamic and innovative company that offers a unique opportunity to work with a talented team of professionals in a fast-paced and ever-changing environment. If you are a motivated and experienced Customer Advisor with a passion for social media and excellent communication skills, we would love to hear from you
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