Global Communications Specialist in Lisbon Portugal
Há 1 mês
We are seeking a skilled Global Communications Specialist to join our team in Lisbon, Portugal.
Job OverviewIn this role, you will be responsible for communicating with customers via phone, chat, and email, monitoring and resolving cases efficiently to ensure quick resolution, and maintaining customer satisfaction while representing a major brand.
Key Responsibilities:- Communicate effectively with customers via multiple channels;
- Maintain accurate records of customer interactions;
- Identify and escalate complex issues to ensure prompt resolution;
- Collaborate with internal teams to resolve customer complaints;
- Fluency in Hebrew;
- Proficient English communication skills;
- Strong communication, interpersonal, and problem-solving abilities;
- Basic computer knowledge and technical skills;
- Ability to multitask effectively;
- Team-oriented with the ability to thrive in a fast-paced, energetic environment;
- A competitive monthly salary of €3,500;
- Comprehensive relocation support to Portugal;
- Health benefits and various other discounts;
- Full training provided by certified instructors;
- Opportunities for career advancement and professional development;
Smart-Recruitments is a leading recruitment agency providing top talent to businesses across various industries. Our mission is to connect professionals with exciting opportunities that match their skills and aspirations.
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