Healthcare Support Specialist
Há 22 horas
We are seeking a highly skilled Healthcare Support Specialist to join our team at Knok. As a key member of our front desk operations, you will play a vital role in supporting doctors during medical appointments and ensuring seamless communication with customers.
Key responsibilities include:
- Booking home consultations efficiently
- Handling emails and calls related to home consultations
- Registration and management of appointment requests
- Monitoring home consultations activity in real-time
- Coordinating appointments with the triage team and doctors
- Providing feedback to other teams
The ideal candidate will possess excellent communication and argumentation skills, be proficient in using various tools simultaneously, and have a strong sense of time flexibility. Fluency in English is essential, with the ability to communicate effectively both written and verbally.
We offer a competitive salary range of $45,000 - $65,000 per annum, commensurate with experience. If you are a motivated and customer-focused individual looking to make a positive impact in the healthcare industry, we encourage you to apply.
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