German-speaking Customer Advisor in Lisbon
Há 4 dias
We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Lisbon, Portugal. As a German-speaking representative, you will be the primary point of contact for customers, providing exceptional support via phone, email, and chat channels.
About the Role- Deliver outstanding customer service in German, ensuring prompt and professional resolution of inquiries and issues.
- Educate customers on product features and services, enhancing their satisfaction and loyalty.
Key Requirements:
- A valid work permit in Portugal (residence card or EU ID) is mandatory.
- Minimum 1 year of experience in customer support, preferably with a strong background in resolving complex customer issues.
- C1 level proficiency in German and B2 level proficiency in English.
- Willingness to relocate to Lisbon, Portugal.
This role offers a competitive salary with language premium, comprehensive health insurance, transportation bonus, paid training programs, meal allowance, and a relocation bonus of €2500, all contributing to a great overall compensation package.
Lisbon, the capital city of Portugal, boasts a warm climate, picturesque landscapes, and a rich cultural heritage. As a resident, you will enjoy a unique blend of traditional and modern living, with access to world-class amenities and exciting cultural experiences.
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