German-speaking Customer Advisor in Lisbon

Há 4 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Support Specialist

We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Lisbon, Portugal. As a German-speaking representative, you will be the primary point of contact for customers, providing exceptional support via phone, email, and chat channels.

About the Role
  • Deliver outstanding customer service in German, ensuring prompt and professional resolution of inquiries and issues.
  • Educate customers on product features and services, enhancing their satisfaction and loyalty.

Key Requirements:

  • A valid work permit in Portugal (residence card or EU ID) is mandatory.
  • Minimum 1 year of experience in customer support, preferably with a strong background in resolving complex customer issues.
  • C1 level proficiency in German and B2 level proficiency in English.
  • Willingness to relocate to Lisbon, Portugal.
Why Choose This Opportunity?

This role offers a competitive salary with language premium, comprehensive health insurance, transportation bonus, paid training programs, meal allowance, and a relocation bonus of €2500, all contributing to a great overall compensation package.

Lisbon, the capital city of Portugal, boasts a warm climate, picturesque landscapes, and a rich cultural heritage. As a resident, you will enjoy a unique blend of traditional and modern living, with access to world-class amenities and exciting cultural experiences.



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