Technical Support Representative for Multinational Tech Giant
Há 5 dias
You are a highly motivated and customer-focused individual who is passionate about technology and delivering exceptional support to our customers. As a Technical Support Representative for our multinational tech giant, you will be responsible for providing top-notch technical assistance to our clients via phone, email, and social media channels.
**Responsibilities:**
- Respond to inbound requests from customers in a timely and friendly manner.
- Document relevant case information to ensure seamless issue resolution.
- Assist users with Pre-Sales, General Inquiries, and technical support issues via various communication channels.
Requirements:
We are looking for a team player who possesses the following skills and qualifications:
- Native Norwegian speaker with a good level of English.
- Previous experience in Customer Service or credit recovery is a plus.
- Motivated and committed to delivering exceptional results.
What We Offer:
We offer a competitive compensation package that includes:
- A salary of €1500 gross/month (paid 14x) + up to €100/month performance bonus.
- Meal vouchers of €7.23/workday.
- Reimbursement of some transportation costs.
- Private Health Insurance and dental plan after six months.
About Us:
Our company is an international Customer Experience Specialist with a global presence and over 50,000 employees. We are headquartered in Lisbon and provide customer service experiences on behalf of some of the world's most progressive brands. As a valued member of our team, you will have the opportunity to work in a multicultural environment and collaborate with some of the biggest names in the industry.
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