German Customer Service Specialist
4 semanas atrás
Improve Lives with SSpeakit
S Speakit is a leading company in the medical field, committed to making a real impact in the lives of people with diabetes. We are seeking an Order Support Specialist to join our international team.
Job Summary:
We are looking for a highly motivated and customer-focused individual to facilitate the ordering and shipping process for our products. As an Order Support Specialist, you will be responsible for engaging with customers via phone and email, providing exceptional service, and ensuring a seamless experience.
Responsibilities:
- Engage with customers to provide prompt and helpful assistance.
- Facilitate the ordering and shipping process for devices and test/demo kits.
- Process orders based on doctor's prescriptions, ensuring accuracy and compliance.
- Resolve inquiries regarding payment transactions with professionalism and clarity.
- Provide support for ordering devices and offer advice on their use.
Requirements:
- Fluent in both German and English, with excellent spoken and written level.
- Possionate about helping others and delivering exceptional customer service.
- Able to manage orders and prescriptions accurately and efficiently.
- Skilled at resolving issues and providing clear, effective solutions.
- Understand the needs of patients with diabetes and are committed to making a positive impact.
Benefits:
- Competitive salary: $60,000 - $80,000 per year.
- Make a real difference in the lives of people with diabetes.
- Part of a forward-thinking company leading the way in diabetes care.
- Access opportunities for professional development and career advancement.
- Flight ticket + taxi from the airport at arrival.
- Accommodation and expenses paid by the company.
- Private room in shared apartment with bills included (water, electricity, Internet and cleaning services).
- Monday to Friday from 7 am to 7 pm (8h per day, 5 days per week).
- 2 days onsite, 3 days remote per week.
- 2 yearly flight tickets to go home and visit your family / friends.
- Private health insurance.
- Free language courses, surf lessons, etc.
About Us:
S Speakit is a dynamic company that values innovation, teamwork, and customer satisfaction. We are committed to improving patient outcomes and making a positive impact in the lives of people with diabetes.
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