Streaming Expert for Global Entertainment Platform
2 semanas atrás
Company Overview
">We are shaping the future of global entertainment, and we need a skilled Streaming Expert to join our team in Lisbon.
">About the Role
">This is an exciting opportunity to work in a fast-paced environment with super colleagues. As a Streaming Expert, you will support clients' activities by offering world-class service to their customers while working on projects for top prestigious brands.
">Your responsibilities will include:
">- ">
- Answering incoming queries from customers via phone, email, and chat">
- Identifying issues and providing solutions">
- Ensuring high levels of customer satisfaction">
- Recording data in the CRM system">
- Providing ad-hoc support">
- Being a team player and participating in the success of the team and project">
What's in it for You?
">We offer a long-term fixed-term contract with renewable options, flexible working hours (5 days/week, weekends included), and competitive salary conditions. Depending on your level of experience:
">Salary Options:
">If you accept free accommodation (shared flat, all bills included): 950-1,000€ gross/month
">If you prefer to find your own accommodation: 1,300-1,400€ gross/month
">We also provide reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight tickets back to your home country (within the EU), and assistance with paperwork, opening a bank account, and more.
">Requirements
">To succeed in this role, you'll need:
">A native level of German and at least B1 level of English
">Enthusiasm about movies and shows
">Knowledge of the value of good customer experience
">Attentive listening and strong communication skills
">Energetic, innovative, and proactive approach
">Excitement about intercultural communication and expatriate lifestyle
">Living in or willing to relocate to Lisbon for an international career and life experience
">Your Future Company
">We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world, located in Lisbon. We care about our employees' career development, language skills, and social integration.
">Estimated Salary Range: 900-1400€ gross per month
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