Global Customer Experience Specialist with Comprehensive Benefits
Há 6 dias
Welcome to Blu Selection, a multinational organization renowned for providing exceptional sales and customer service solutions. With a team comprising talents from over 80 nationalities worldwide, we strive to deliver top-notch services to our esteemed clients.
Salary and CompensationWe offer a competitive salary package that includes a gross monthly salary of €1015 (including free accommodation) or €1200 (excluding accommodation). Additionally, you will receive reimbursement of your initial flight expenses after contract signing, airport pick-up, and yearly two-way flight tickets back to your home country within the EU. Our comprehensive benefits also include private health insurance after six months of contract, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Job DescriptionAs a Customer Experience Specialist with Relocation Package, you will be responsible for supporting clients' activities by offering world-class service to their customers. Your key tasks will include answering incoming queries, identifying issues, and providing solutions while ensuring high levels of customer satisfaction. You will also be required to record data in the CRM system, provide ad-hoc support, and work as part of a team to achieve project success.
Required Skills and QualificationsTo succeed in this role, you will need to possess the following skills and qualifications:
- A native level of German and at least a B1 level of English
- Knowledge of the value and impact that a good customer experience can create
- An attentive listener with excellent communication skills
- A drive for excellence and professionalism
- Able to work effectively in a team environment
We offer a range of benefits and perks to support your personal and professional growth, including:
- A fixed-term contract renewable every year
- Full-time working hours on rotating shifts depending on the project
- Intensive training program for new employees
- Private health insurance after six months of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Portuguese public holidays and 22 days of paid leave
Lisbon offers a unique blend of culture, history, and lifestyle that makes it an attractive location for expats. Enjoy the city's colorful views, rich cultural heritage, delicious cuisine, and friendly locals. As an international community, Lisbon provides a welcoming environment for people from diverse backgrounds.
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