French Customer Service Representative in Braga

Há 2 dias


Braga, Braga, Portugal Cross Border Talents Tempo inteiro
Customer Service Job Opportunity in Portugal

We are seeking a skilled French-speaking customer service professional to join our team in Braga, Portugal.

About the Role:

This is a full-time position requiring strong communication and problem-solving skills. As a customer service representative, you will be responsible for delivering exceptional support to clients through various channels, including phone, email, and chat.

  • You will assist customers with inquiries regarding products and services, ensuring their needs are met efficiently.
  • Accurately document customer interactions and maintain updated records in our system.
  • Collaborate with team members to resolve issues and enhance overall customer satisfaction.
Requirements:

To be successful in this role, you should have:

  • Native proficiency in French.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service is preferred.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving skills and a customer-focused mindset.
Work Schedule:

This is a Monday-to-Saturday role, with rotational shifts of 8 hours per day. You will have fixed Sunday off plus one additional rotating day off during the week.

Benefits:

We offer:

  • A competitive salary based on experience (approximately €25,000 - €35,000 per year).
  • A hybrid working model that offers flexibility between home and office.
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment.


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