French Customer Service Representative in Braga
Há 2 dias
We are seeking a skilled French-speaking customer service professional to join our team in Braga, Portugal.
About the Role:This is a full-time position requiring strong communication and problem-solving skills. As a customer service representative, you will be responsible for delivering exceptional support to clients through various channels, including phone, email, and chat.
- You will assist customers with inquiries regarding products and services, ensuring their needs are met efficiently.
- Accurately document customer interactions and maintain updated records in our system.
- Collaborate with team members to resolve issues and enhance overall customer satisfaction.
To be successful in this role, you should have:
- Native proficiency in French.
- Strong communication and interpersonal skills.
- Previous experience in customer service is preferred.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills and a customer-focused mindset.
This is a Monday-to-Saturday role, with rotational shifts of 8 hours per day. You will have fixed Sunday off plus one additional rotating day off during the week.
Benefits:We offer:
- A competitive salary based on experience (approximately €25,000 - €35,000 per year).
- A hybrid working model that offers flexibility between home and office.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment.
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