Hungarian Customer Service Representative
3 semanas atrás
Company Overview
H Headhunt International, a renowned international recruitment agency, is seeking an experienced Hungarian Customer Service Representative to join our team in Athens, Greece. With a strong focus on delivering exceptional customer experiences, we are committed to providing unparalleled support to our clients and their customers.
Salary
We offer a competitive monthly salary of €2500 + 2 extra salaries per year, ensuring that our employees receive fair compensation for their hard work and dedication.
Job Description
The successful candidate will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. They will also guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Additionally, they will assist customers to place orders and related issues, answer customers' inquiries, troubleshoot or escalate technical issues that they face, and assist customers with account issues.
Responsibilities:
- Identify customers' needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
- Assist customers to place orders and related issues
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face
- Assist customers with account issues
Required Skills and Qualifications
To excel in this role, the ideal candidate should possess fluent Hungarian language skills, excellent communication skills, sales experience with consumer products and services, technical research skills to troubleshoot customer problems, advanced internet research skills, an empathetic soul with communication skills that match, a positive and adventurous attitude, and a willingness to soak up all knowledge and experience offered.
Benefits
As a valued member of our team, you can expect complete support to help you ease your relocation to Greece, including flight ticket expenses, hotel accommodation, and support with house searching processes at no cost to you. You will also enjoy a competitive monthly salary, healthcare benefits, numerous discounts, full training by certified instructors, professional growth and development opportunities, special events, community and social responsibility initiatives, free online Greek language courses, and state-of-the-art premises with relaxing break areas.
Others
This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. As part of our diverse team, you will have equal opportunities regardless of gender, ethnicity, religion, culture, or age.
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