Luxury Room Service Attendant

Há 5 dias


Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

At Meliá Hotels International S.A., we are committed to delivering exceptional customer experiences in the heart of Lisbon. This exciting role offers a unique opportunity to work with a global team, fostering growth and development in a diverse and inclusive environment.

Compensation: The estimated salary for this position is around €2,500 - €3,200 per month, depending on experience and qualifications.

About the Role: As a Luxury Room Service Attendant, you will be responsible for providing high-quality service to our discerning guests. You will take orders over the phone, serve them in their rooms with the highest standards, and ensure that every interaction exceeds their expectations.

Key Responsibilities:

  • Ensure the customer experience by personalising their stay, anticipating their needs, and exceeding their expectations.
  • Take orders over the phone and serve them in the room with the highest standards.
  • Receive and process payments.
  • Execute all instructions and work assigned to you by your immediate superior.
  • Comply with health and safety regulations.
  • Communicate customer feedback to managers.

Requirements:

  • Minimum 1 year of experience in the role.
  • Quality and customer service oriented.
  • High level of Portuguese and English.
  • Knowledge of F&B service as well as knowledge of food handling, hygiene, and food safety.

Benefits: As part of the Meliá team, you can expect:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • An inclusive and diverse team culture.
  • A competitive salary and benefits package.

About Meliá: At Meliá Hotels International S.A., we pride ourselves on being a leader in the hospitality industry, committed to innovation, quality, and excellence. Our motto is 'Towards a sustainable future, from a responsible present', reflecting our dedication to social responsibility and sustainability. Join us on our journey towards a brighter future



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