Technical Support Specialist
2 semanas atrás
Are you a highly skilled Technical Support Specialist looking for a challenging role in a fully remote environment? We have an exciting opportunity for you
About the Project
Microsoft Corporation is the world's largest software manufacturer, and we are seeking a dedicated Technical Support Specialist to join our team.
Your Tasks
As a Technical Support Specialist, you will be responsible for providing expert advice and support to Microsoft corporate customers and partner companies on technical issues.
You will contact clients via email in German and English, as well as by telephone, and solve complex technical problems in collaboration with IT administrators, IT managers, and other employees of the partner companies.
You will also identify relevant processes and provide valuable feedback to other teams, ensuring seamless communication and efficient issue resolution.
Requirements
We require at least 1 year of experience in Technical Support or a related field, as well as strong knowledge of software such as Intune, Teams, SharePoint, or Office 365.
Benefits
This is a full-time position offering a competitive salary and excellent benefits package, including:
- A generous signing bonus of 3000 euros
- A comprehensive relocation package, including airport pickup and administrative support
- Reimbursement of flight costs
- Free annual flight home
- Accommodation in a room in an apartment in Lisbon
- Free Portuguese courses and water sports activities
Location
The required availability for this project is Monday to Friday, 8 hours per day between 7:00 a.m. and 8:00 p.m.
We offer a unique opportunity to work with a global company and gain international experience.
Salary Information
We estimate the salary for this position to be around 3500-4500 euros per month, depending on your level of experience and qualifications.
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