Administrative Support Professional
3 semanas atrás
We are seeking an Administrative Support Professional to join our team in Germany. This exciting opportunity is part of a consumer intelligence company that delivers the most complete understanding of consumer buying behavior and reveals new pathways to growth.
About NielsenIQNielsenIQ is the world's leading consumer intelligence company, delivering unparalleled global reach. With a holistic retail read and comprehensive consumer insights, we reveal new pathways to growth.
Job DescriptionThis position executes data acquisition processes and sample maintenance for Consumer Panel households in Germany. The successful candidate will have a local presence, ensuring smooth hand-offs in operations. They will work with various teams, including Input validation and Statistical Operations, to understand and represent local market conditions.
The responsibilities of this role include:
- Executing reception processes and associated project work for Germany. Onshore project work will require a local presence, such as aspects of data queries that entail local inspection, contacts, or language.
- Sample maintenance (recruitment requirements)
- Panel members motivation (rewards points, gift catalogue, newsletters, website, conquest, surveys, communications...)
- Scanner and mobile application software maintenance
- Call center panel supervision and support Teleperformance (Lisbon) & OLR (USA)
- Direct attention to global external providers: OLR(USA) Logistic team (Italy) Teleperformance (Lisbon), Telsolutions (USA) and local ones: communication & printing providers, etc...
- Works in partnership with the country's Input validation and Statistical Operations team according to execution requirements as defined by the process playbooks for Operations and associated project work.
- Work with Recruitment in-house team.
The ideal candidate should have:
- a degree in Business Administration, Marketing, or related field;
- ability to speak fluent English and German;
- experience with Microsoft Excel, Word, and PowerPoint;
- ability to work in a cross-functional environment with several interacting teams;
- experience handling and manipulating data;
- ability to document work and effectively prioritize documentation;
- ability to work in an individual and/or team setting.
We offer:
- work in a dynamic environment engaging with local and global companies;
- benefits and flexible working hours, hybrid work options;
- internal trainings will be provided together with detailed onboarding agenda;
- access to learning platforms;
- staff and team events.
Salary: €40,000 - €60,000 per year, depending on experience.
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