Italian Customer Service Representative in Lisbon, Portugal

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Title: Italian Customer Service Representative in Lisbon, Portugal

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We are seeking an enthusiastic and skilled Italian-speaking customer service professional to join our team in Lisbon. As a key member of our international support team, you will be responsible for delivering exceptional customer experiences to our clients.

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About the Role:

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  • Provide timely and effective responses to customer inquiries, resolving issues and providing product information in a professional manner.\r
  • Cultivate strong relationships with customers, ensuring their satisfaction and loyalty to our brand.\r
  • Collaborate with internal teams to identify areas for process improvement and implement changes that drive positive results.\r
  • Become familiar with our products and services, leveraging this knowledge to provide expert advice and guidance to customers.\r
  • Stay up-to-date on industry trends and competitor activity, using this insight to enhance our customer service offerings.
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What We Offer:

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  • A competitive salary of approximately $40,000 per year, reflecting the high cost of living in Lisbon.\r
  • A comprehensive relocation package, including assistance with moving costs and hotel accommodation during your first weeks in the city.\r
  • A meal allowance to support your daily expenses while getting settled.\r
  • A performance bonus structure, recognizing and rewarding your achievements as a valued member of our team.\r
  • Language training and development opportunities to help you grow both personally and professionally.
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Your Profile:

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  • Fluency in Italian (C1 level or higher) and good command of English.\r
  • Excellent communication and problem-solving skills, with a focus on delivering results-oriented solutions.\r
  • A customer-centric mindset and attention to detail, ensuring every interaction is positive and memorable.\r
  • The ability to work in a fast-paced, dynamic environment, juggling multiple priorities and tasks with ease.
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Why Lisbon?

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Lisbon is a vibrant and welcoming city, offering a unique blend of culture, history, and entertainment options. From its stunning coastline and sunny weather to its rich cultural heritage and delicious cuisine, Lisbon has something for everyone. Join us in this incredible city and enjoy the best of what Portugal has to offer



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