Technical Software Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly skilled and motivated Technical Software Support Specialist to join our international customer service team in Lisbon. As a Technical Software Support Specialist, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and ensuring excellent customer satisfaction.

Key Responsibilities
  • Provide technical support to customers via phone, email, and social media channels
  • Assist users with general inquiries and technical support issues
  • Adapt the company's voice and tone for interactions on various channels
  • Ensure excellent customer satisfaction by responding in a friendly and professional manner
Requirements

To succeed in this role, you will need to possess excellent communication skills, be proactive, and have a customer service-oriented mindset. You will also need to be native in German and have a drive for excellence and professionalism.

  • Excellent communication skills
  • Customer service-oriented mindset
  • Proactive and team player
  • Native in German
  • Drive for excellence and professionalism
What We Offer
  • One-year contract, renewable every year
  • Full-time position (40h/week, 5 days/week) on rotating shifts (Mon-Fri, 7 am - 10 pm)
  • No weekends
  • Salary conditions: 1000€ gross/month (including free accommodation) or 1390€ gross/month (excluding accommodation)

We also offer a range of benefits, including reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to your home country, and private health insurance.

As a member of our international team, you will have the opportunity to learn and grow professionally and personally, and enjoy a range of social events and activities organized by the company.

About Us

We are Blu Selection, an international recruitment company based in Barcelona, Paris, Berlin, and Amsterdam. We are dedicated to connecting international candidates and companies, and we are passionate about helping people find their dream jobs.



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