Polish Customer Support Specialist

3 semanas atrás


Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

Key Responsibilities:

We are seeking an ambitious and skilled Polish Front Office Assistant to join our team at Gaia | Avintes. As a Polish Front Office Assistant, you will be responsible for:

Daily Communication: Providing exceptional customer support through daily communication with customers to support their purchases and requests.

Relationship Building: Developing long-term relationships with customers to ensure customer satisfaction.

Customer Doubts: Managing customer doubts in cooperation with internal departments.

Requirements:

  • Fluency in English (mandatory)
  • Polish language skills (mandatory)
  • Degree in Languages, Business Relations, Tourism, or similar
  • Experience in customer management and customer support
  • Experience in SAP or another ERP, Salesforce, or another ticketing tool is preferable
  • Dynamism, proactivity, good energy, and team spirit
  • Good interpersonal skills and customer focus, with strong communication skills

What Awaits You:

Direct contract with the client, hybrid working model, schedule from 8h to 17h, health insurance from day 1, integration into a dynamic and motivated team, and a stimulating and challenging work environment with the possibility of career progression.



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