Business Development Representative

Há 3 dias

Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

Company Overview

Accor Hotels is a global leader in the hospitality industry, operating a portfolio of brands that cater to diverse customer segments. With a strong presence in the Middle East, Accor Hotels continues to grow and expand its services in the region.

Job Summary

We are seeking an experienced Business Development Representative to join our team at Novotel, ibis & Adagio Fujairah hotels. As a key member of our sales team, you will be responsible for maintaining a high level of exposure for the hotel through direct sales and ensuring comprehensive knowledge of our unique selling points, features, amenities, services, and policies.

Responsibilities

* Ensure complete coverage of your portfolio, covering all levels of accounts' managerial and departmental executives for a comprehensive client servicing of each account.
* Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
* Prospect new accounts for Novotel, ibis and Adagio Fujairah and follow the sales process through to convert into 'producing' accounts.
* Formulate corporate offer letters and yearly contracts and any other required business correspondence.
* Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
* Ensure accurate follow-up and communication both internally to reservations and accounting departments, and confirmation to clients.
* Arrange and manage familiarization / Site trips in line with business needs.
* Respond within 24 hours to any Group/banqueting requests, checking space/rates in Opera and communicating to Meeting Manager for further follow-up.

Requirements

* You have experience in the service sector, which is relevant for our business (e.g. retail, hotel industry, catering, hospitality or service division).
* You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact.
* Ideally, you have already worked as a customer service representative, service agent or sales consultant and are an expert in customer support.
* You have a confident demeanour and are not only sales-oriented, but perhaps even a charming sales talent.
* Must be able to work a flexible schedule. Willing to work on a shift rota basis to cover branch opening hours.

Estimated Salary: AED 6,000 - 8,000 per month based on your qualifications and experience.

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