Luxury Payments Strategist
Há 5 dias
FARFETCH, a global luxury fashion platform, seeks an experienced Payments Optimization Analyst to enhance payment processing efficiency and improve the customer experience. With a passion for operational excellence, our team ensures seamless and memorable luxury experiences worldwide.
The RoleAs a key member of our payments team, you will analyse payment data, identify optimisation opportunities, and collaborate with teams to implement strategies that lower costs, increase approval rates, and enhance customer satisfaction.
- Analyse payment processing workflows to detect inefficiencies and areas for improvement.
- Identify opportunities to optimise payment routing to reduce costs and improve approval rates.
- Work with large datasets related to payment transactions, identifying trends, patterns, and anomalies that affect payment performance.
- Create reports and dashboards to monitor key performance indicators (KPIs) such as success rates, transaction costs, and customer payment preferences.
- Build models to forecast the financial implications of various payment optimisation strategies.
- Provide actionable insights and recommendations to management on payment optimisation initiatives and their impact on business outcomes.
- Conduct A/B testing on payment gateways, methods, and new technologies to find the best solutions for the business.
To succeed in this role, you will require:
- Bachelor's degree in Engineering, Mathematics, Statistics, Finance, Economics, or a related field.
- 3+ years of experience in data or business analytics, ideally within payments, fintech, or e-commerce sectors.
- Proficiency in SQL (SQL Server, BigQuery, or similar platforms).
- Experience with data visualisation tools like Looker, Power BI, Tableau, or similar.
- Strong analytical and problem-solving skills, with the ability to transform data into actionable insights and business strategies.
We're a positive platform for good, bringing together a creative community made up by our people, partners, and customers. Our Porto office is located in Portugal's vibrant second city, known for its history and creative environment.
Salary EstimateThis role offers a competitive salary estimate of €60,000 - €80,000 per annum, depending on experience, plus benefits and career development opportunities.
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