Beauty Consultant Expert
Há 3 dias
We are seeking a highly skilled Senior Beauty Product Specialist to join our vibrant team at Blu Selection, a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our company is committed to supporting your career development, language skills, accommodation, and social integration.
The ideal candidate will have a flair for customer service, a keen eye for detail, and a love for all things beauty. As a Senior Beauty Product Specialist, you will be responsible for guiding customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products. You will stay ahead of the latest trends, participate in exclusive product launches, and create personalized experiences that leave a lasting impression.
Your responsibilities and impact as a Senior Beauty Customer Service Representative will include:
- Managing consumer requests relating to information and complaints through different channels.
- Providing excellent solutions, services, and product advice in a professional, precise, and timely manner.
- Being in contact with other departments and redirecting related cases and issues to relevant departments.
Key Skills and Qualifications:
- Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
- Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
- Proficiency in the English language with a minimum of B2 level proficiency.
- Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.
Benefits and Perks:
- Type of contract: A long-term fixed-term contract, renewable every year.
- Working hours: Full-time (40h/week), Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00).
- Salary conditions: €1,300-€1,400 gross per month (excluding accommodation) or €950-€1,100 gross per month (including free accommodation). Additionally, reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight ticket back to your home country (within the EU), and help with paperwork and opening a bank account upon arrival.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Estimated Salary Range: €1,300-€1,400 gross per month (excluding accommodation)
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